CURRENT RATES FOR DELIVERY SERVICES
Year 2023
Tempel, S.A. is responsible for the transport costs, within Spain and Portugal, depending on the type of product and total amount of the order. The minimum order amounts are set out below:
- Engineering Line Ordersindustrial communications products (Ethernet Switch, Access Point and Industrial Routers), industrial computing (computer components for industrial systems such as chassis, CPU boards, panel PCs and monitors), ruggedised equipment (ruggedised Tablets and laptops) and industrial flash storage products with value from 900€.
- Energy Line OrdersBatteries and cells for industrial applications with a value from 360€.
- Consumer line ordersBatteries and cells for household use, digital storage devices, industrial lighting products, and professional measuring and control instruments with a value from 150€.
CURRENT RATES FOR WARRANTY SERVICES
Year 2023
The rates that Tempel, S.A.'s technical service has in force are detailed below:
| BUDGETS*. | |
| Repair quotation for material under warranty | Free of charge |
| Repair estimate for non-warranty material | To be defined according to diagnosis |
| Charge for non-acceptance of quotation | 50€ |
| TECHNICAL SERVICE HOUR: | |
| Technical service time | 50€ |
| Next hours | 35€ |
| ON-SITE SERVICE AND SUPPORT**: | |
| Service for material under warranty | 150€ |
| Service for non-warranty material: | |
| - 1st Hour Technical Service | 150€ |
| - Next Hours | 90€ |
| - Displacement to cover any item included in the guarantee | To be specified |
Prices are in EUROS and do not include VAT or other applicable taxes.
Technical services at home will be increased by the cost of travel plus per diems.
